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Terms of service

Terms of Service

Effective Date: 10th June 2025

Welcome to Chomsky Cleaning Service. These Terms of Service (“Terms”) govern your use of our website, services, and interactions with Chomsky Cleaning Service (“we,” “our,” or “us”). By accessing our website or booking our services, you agree to be bound by these Terms. Please read them carefully.


1. Services Provided

Chomsky Cleaning Service offers residential and commercial cleaning services throughout Ontario, Canada. Service details, pricing, and schedules will be discussed and confirmed with each client prior to the commencement of work.


2. Booking and Cancellations

  • Booking: Services can be booked via our website, phone, or email. All appointments are subject to availability.

  • Cancellations: We require at least 24 hours’ notice for cancellations. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.

  • Rescheduling: We’ll do our best to accommodate rescheduling requests with reasonable notice.


3. Payment Terms

  • Fees: All service fees will be disclosed prior to booking.

  • Payment Methods: We accept payments via credit card, e-transfer, and other secure methods.

  • Late Payments: Payments are due upon completion of service unless otherwise agreed. Late payments may incur additional charges.


4. Customer Responsibilities

To ensure effective service delivery, clients agree to:

  • Provide accurate information about the property and required services

  • Ensure safe and reasonable access to the property

  • Remove or secure valuables and personal items prior to the cleaning visit

  • Notify us in advance of any special instructions or concerns


5. Satisfaction Guarantee

We stand behind our work. If you are not satisfied with any aspect of the cleaning service, please notify us within 24 hours. We will arrange for a re-clean or discuss a suitable resolution.


6. Liability and Limitations

  • Limited Liability: Chomsky Cleaning Service is not responsible for pre-existing damage, unstable items, or situations beyond our control.

  • Loss of Items: We advise clients to secure valuables. We are not liable for missing items unless there is clear evidence of misconduct by our staff.


7. Right to Refuse Service

We reserve the right to refuse service if a property is unsafe, unsanitary beyond reasonable expectations, or if staff are subject to harassment or unsafe conditions.


8. Use of Website

By using our website, you agree not to:

  • Use the site for any unlawful purpose

  • Attempt to access secured areas without authorization

  • Copy or misuse content for commercial purposes


9. Privacy

We value your privacy. Please refer to our Privacy Policy for information on how your data is collected, used, and protected in accordance with PIPEDA and Canadian privacy laws.


10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new effective date. Continued use of our services implies acceptance of the revised Terms.


11. Governing Law

These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada. Any disputes will be handled in Ontario courts.


12. Contact Us

For questions or concerns about these Terms, please contact:

Chomsky Cleaning Service
📧chomskycleaningservices@gmail.com
📍 Ontario, Canada
📞+1 (647) 721-0011